Airport IT systems services

A- Provision of Integrated Airport Systems:

Service Description :

Airport systems provide important IT and operational savings by means of concentrating computer power and staff, besides the total cost savings of the total cost of ownership.

We Provide Airport with IT systems to support single or multiple airports’ operations. Airport IT systems contain integrated scheduling, real-time, resource management, billing, reporting, passenger handling, messaging and administration modules

Sub-services :

• • Analyze, Design & Propose AODB, RMS, FIDS, CUPPS, LDCS, BRS, CUSS, AFTX, SITATEX and Aeronautical Billing Solutions
  • Implement & Test AODB, RMS, FIDS, CUPPS, LDCS, BRS, CUSS, AFTX, SITATEX and Aeronautical Billing Solutions

B- Systems Operation, Maintenance & Support:

Service Description :

• • Effective O&M is one of the most cost-effective methods for ensuring availability, reliability, safety, and energy efficiency.
  • We Operate and maintain airport IT systems to make sure that all systems can perform as required through 24/7 complete support; this can be done through different levels of support including testing, measurements, replacements, adjustments and repairs.

Sub-services :

• • Complete support for airport systems (AODB, RMS, FIDS, CUPPS, LDCS, BRS, CUSS, AFTX, SITATEX and Aeronautical Billing).
  • Airport H/W and equipment support.
  • Airport S/W support.

C- Repair center:

Service Description :

Since our Support is a critical services mission, AVIT has successfully established its Maintenance & Technical Support service which contributed to facilitating the call handling procedures while offering 24/7 Customer Support. We are fully equipped with all latest needed tools, procedures as well as skilled and qualified staff.

Our Maintenance & Support Centers now are located at Luxor, Aswan, Hurghada, Sharm El Sheikh, Alex and our head office at Cairo. This means we can deliver our Support to our customers very FAST in any place in Egypt additional to our expansion plan almost all the Egyptian cities.

Those service centers are working on shift basis to be online & available 24 x 7. That's why AVIT offers you a very competitive SLA, based on 24 hours response time for Cairo & other remote sites.

AVIT Repair Center is now available and connected to the Service Desk for 2nd & 3rd HW services for all equipment installed at all sites.

Our First & Second Level Staff are certified to insure that all supporting services will match with the highest standards.

Sub-services :

• • Support/ Maintenance of Airports’ HW equipment